“It is rare to work with an individual that has such a generous approach to coaching and such a wide view of the sector and the challenges facing top teams in UK universities. The coaching experience was a very rich encounter, with great insight into the particular circumstances of an individual’s style and approach and the wider geo-political context of the working environment. Parallels and examples from different institutional settings, theoretical and practical models, as well as a great sense of humour, made the coaching experience valuable and enjoyable. Rosemary’s input has brought real focus to the development of my own style of leadership and great confidence, too.”
Professor Roni Brown
Deputy Vice-Chancellor Academic Development
University for the Creative Arts
“A successful mentor needs a diverse range of talents. They must have the expertise to provide advice that is relevant, they must have the standing and credibility to ensure that their input is of value and, perhaps most importantly, they must tailor their guidance so that it is uniquely pertinent to the person being mentored. Rosemary Stamp brings all these attributes to her activities, doing so in a caring and inspirational way that ensures the needs of the individual are paramount. Starting off as a slight sceptic, I was rapidly converted to a firm believer in the value of mentorship by Rosemary’s insightful guidance, which I recommend most highly.”
Professor Robin Leatherbarrow
PVC Scholarship, Research and Knowledge Transfer
Liverpool John Moores University
“Rosemary Stamp made a significant difference to me at an important time of transition between institutions, equipping me with tools to deal with strategic challenges and techniques to provide encouragement. Rosemary has an encyclopaedic knowledge of the higher education sector and a way of working, and sense of humour, that allow for open exchanges at even the most senior levels.”
Professor Rebecca J Lingwood
Vice-Principal (Student Experience, Teaching & Learning)
Queen Mary University of London
“Rosemary’s coaching and mentoring expertise has enabled me to take a significant step in my higher education career. She has a deep and detailed understanding of the HE scene in the UK and internationally and has used her knowledge and experience to both challenge and support me in exploring new possibilities and future directions. Rosemary’s networks are second to none and she is clearly hugely respected and trusted by those operating at the highest levels of HE management and leadership. Importantly, though, Rosemary combines consummate professionalism and discretion with a refreshingly honest and pragmatic approach to the issue before her, whether that be a large, complicated corporate project or working in small group or 1:1 coaching mode. It is this approach that I have really appreciated and which sets Rosemary apart as someone who really does make a difference.”
Dr Claire Taylor
Deputy Vice Chancellor
Wrexham Glyndŵr University
“Rosemary coached me during my first year as a Pro Vice-Chancellor when I faced many challenges to making the difference I wanted to achieve through my new role. My experience of working with her was transformative. Rosemary has a deep understanding of the sector and leadership of organisations which helps, but more importantly, she has an ability to quickly build a rapport, enabling honest conversations that challenge you to really focus on your own leadership practice and identify what you can do to be a better leader. As a result of working with Rosemary I am far more confident, better equipped to tackle the thornier leadership issues and have developed my own coaching style which has positively impacted my teams.”
Jo Midgley
PVC Student Experience
UWE
“At times we all work in a confusing world, when ambiguity reigns and aligning multiple viewpoints can seem impossible. Drawing on deep insights in the sector from many years of coaching experience, Rosemary helped bring greater clarity to my thinking, see issues in the round and understand how I could impact on them. As a consequence, I feel a more confident leader who is able to make a greater difference. Rosemary’s approachability, humour and very person-centred approach made her a natural guide.”
Professor Timothy Clark
Pro-Vice-Chancellor (Social Sciences and Health)
Durham University
“The support provided by Rosemary Stamp and her colleagues to our strategic positioning assignment was exemplary; a wide research base was systematically examined to provide an insightful set of propositions all grounded in reality. This showed us new opportunities as well as key factors we were missing. Our assignment involved substantial contact and discussion with a wide range of stakeholders including staff, students, governors and business and community partners who found the discussions of great interest and value. Rosemary’s expert knowledge in the whole area supported inclusive discussions and helped our staff to understand the key issues, plus what needs to be done, and why.”
Professor Julian Crampton
Vice-Chancellor
The University of Brighton
“The University needed a strategic review of Marketing and Communications and engaged Rosemary Stamp and her colleagues to provide an independent and expert view. Rosemary provided excellent insight into the current state of our Marketing and Communications. Her extensive sector-specific knowledge and depth of understanding of best practice benchmarks allowed us to move more quickly to re-shape our activities and strengthen our team. This has provided a new and revitalised structure and strategy, which are much better matched to the University’s needs.”
Professor Sir Christopher Snowden
President and Vice-Chancellor
University of Surrey
“Rosemary Stamp and her colleagues made an important contribution to our new brand strategy at Heriot-Watt University. What was particularly valuable was the way in which a great deal of varied information was distilled into a blend of factors that offers us distinctiveness. In doing this, Rosemary successfully connected evidence from stakeholders to the University’s aspirations. Also, I know that the guidance that Rosemary gave us based on observations of specialist universities will be particularly valuable to us.”
Professor Anton Muscatelli
Principal
The University of Glasgow
(Former Vice-Chancellor, Heriot-Watt University)
“I have experience of Rosemary Stamp supporting a senior group growing together, taking on key strategic developments and risk and engaging with them and the delivery of the university plan in a more business-like and people-centred manner. The particular focus for this work was around improved communication, listening and sharing. Rosemary is charming, professional, direct when needed and leaves you feeling that the time has been well spent and was a worthwhile investment of time in future success.”
Professor Michael Gunn
Vice Chancellor
Staffordshire University
“Rosemary Stamp’s objective strategic insight is an essential resource for institutions in today’s rapidly changing and competitive education sector. Her experience and depth of knowledge are outstanding and her understanding of brand positioning and strategic marketing is second to none. Rosemary’s ability to engage with colleagues at all levels in an institution makes her the sought-after choice for the advice and support needed to make a real difference in challenging times.”
Paul Marshall
Executive Director
The Association of Business Schools
“So much of the work we are engaged in now requires cross-institution strategic marketing change, and there is no-one better than Rosemary Stamp at engaging senior colleagues, whatever their role, in these higher level issues. It’s having the experience, skills and ability to bring focus, analysis and insight to discussions, and then help to build consensus within an institution for the way forward, that distinguishes Rosemary’s approach.”
Ian Conn
Director of Communications, Marketing and External Affairs
The University of Edinburgh
“Rosemary Stamp’s expertise and insight is extremely valuable to organisations engaging in strategic planning and she is sought after to advise at the very highest level. Her wealth of knowledge and experience helps institutions to recognise the real opportunities (or risks) they face and enables them to make considered and effective decisions about their future actions and ambitions.”
Professor Baback Yazdani
Dean
Nottingham Business School
“Rosemary Stamp and her colleagues provided Heriot-Watt University with great insight into the formulation of its branding strategy. Their research with stakeholder groups and the resulting strategic recommendations greatly informed our branding and marketing strategies at a particularly important time for the Heriot-Watt University both in Edinburgh and internationally. Rosemary Stamp’s extensive experience in higher education and marketing was an invaluable asset to this exercise.”
Theresa Merrick
Director of External Affairs
Heriot-Watt University
“Birmingham City University has experienced a meteoric rise in public perception and popularity since 2008, following Rosemary Stamp’s strategic brand review. Our UCAS applications have more than doubled from around 13,500 in 2008, peaking at over 28,000 in 2011. In a crowded marketplace where individual universities struggle to find a differentiating identity, Rosemary was able to develop a proposition and rationale that built on our unique heritage and values and helped set us apart. Her insight – unrivalled within the sector – provided the catalyst for a journey that has seen the engagement of staff throughout the University to develop and ‘live’ a brand that has strengthened over time. The evidence-based approach to messaging she recommended is in constant use today and provides the foundation of our marketing communications. I have commissioned Rosemary Stamp to work on a number of complex and high profile strategic projects in recent years. She has always delivered these with absolute professionalism, reliability and integrity, bringing a level and depth of experience in marketing within the Higher Education sector that is unrivalled. Senior staff find her both credible and convincing.”
Kathryn Jones
Director of Marketing and Communications
Birmingham City University
“Rosemary Stamp has a rare combination of skills: a true understanding of strategic challenges in the education sector plus a deep knowledge of many diverse universities. Her ability to engage at the most senior levels and to provide insight for the sceptical is of tremendous value. Perhaps uniquely, Rosemary is able to work with people to get strategy translated into operational reality. She listens, grasps issues quickly, delivers understandable analysis and models solutions with an open and insightful delivery style: she makes a real difference.”
Mark Allanson
Director of External Affairs
The University of Bolton
“Rosemary Stamp facilitated a specialist seminar programme for senior academic staff from across the University to address strategic challenges. Her skills in translating key issues for a particular audience are second to none. Seldom have I experienced such a productive yet enjoyable day’s event. Rosemary’s credibility and wealth of experience were invaluable, but most importantly she was able to gauge the interests and mood of her audience to fully engage them in the materials and tasks. She uses a variety of innovative approaches to retain her audience’s attention and relates to participants with real warmth of personality and humour. I am still receiving positive feedback from colleagues – many of whom are not easy to please!”
Professor Alan Gilloran
Vice Principal (Academic)
Queen Margaret University, Edinburgh
“Throughout our project, Rosemary Stamp and her colleagues showed an excellent understanding of the marketing and dissemination activities we were looking to evaluate and showed a great willingness to try out innovative approaches to ensure we had a range of key stakeholder views represented. The team were highly professional and skilled in having conversations with a wide range of practitioners and managers working in further and higher education and elicited valuable evidence on the impact and reach of our communication and dissemination activities.”
Stamp Consulting’s evaluation of communications and marketing for the JISC e-Learning Programme has been published on the JISC website: Stamp Report for JISC e-Learning.
Sarah Knight
Programme Manager: JISC e-Learning Programme
JISC Innovation Group
“Rosemary Stamp and her colleagues provided an invaluable strategic insight to the marketing and communication challenges which faced the Business School. We were impressed by Rosemary’s in-depth knowledge of the Business School sector and the expertise and strategic focus she brought to our discussions. In engaging with a range of the School’s internal and external stakeholders, Rosemary demonstrated her approachability, professionalism and understanding of the complexity of the issues facing a large organisation in a highly competitive sector. We very much enjoyed working with her and look forward to our relationship continuing.”
Professor Richard Lamming
Dean
The University of Exeter Business School
“Rosemary Stamp is a major contributor to the Institute of Education’s MBA programme in Higher Education Management. Her extensive and expert knowledge of UK and European universities, her insights on the marketing and strategic planning challenges that they face and her practical approaches to them, are highly valued by our participants, who include senior university managers from across Europe.”
Dr Paul Temple
Co-Director, MBA in Higher Education Management
The Institute of Education, The University of London
“Rosemary Stamp’s insightful, and unrivalled, sector-wide knowledge and experience, coupled with her strategic response to institutional challenges, ensures she is an asset for any university at the best of times. However, as we all navigate an increasingly uncertain landscape, this sound offering proves to be invaluable.”
Posie Bogan
Director of Corporate Communications
The University of Kent
“Rosemary Stamp came highly recommended to us. In bringing together a new Marketing and Communications team, Rosemary, through a series of interactive seminars, was able to focus us on the external environment and help us to plan for a new way of working.”
Keith Hicks
Director of Marketing and Communications
University of the West of England
“Rosemary Stamp is an expert in marketing and brand and an excellent communicator, able to make the most complex and difficult issues clear. Her insight into education systems, institutional missions and goals is profound and inspired. Her approach to brand development enables her to understand and interpret the true identity of an institution with outstanding results. Rosemary approaches every project with complete honesty, creativity and genuine commitment: it is a pleasure to work with her.”
Maria da Graça Guedes
Manager: Design and Marketing Programmes
Universidade do Minho, Portugal
“Rosemary Stamp helped the Business School to assess the efficiency of its administrative processes and ways of working to enable us to make the very best use of limited resources. Her experience, insight and understanding of our issues was excellent. Rosemary is able to engage with colleagues at every level in the organisation and she provides pragmatic recommendations that make a real difference.”
Ursula Baxter: Manager of Faculty Administration
Dr. Anne Sinnott: Deputy Dean
Director of International Development
DCU Business School: Dublin City University
“It was a pleasure to work with Rosemary Stamp, who was able to respond to an immediate need at short notice. I place special value on consultants who have deep knowledge of HE and Rosemary fits into that category. In our case, we had some highly specific requirements which certainly could not have been met by an inexperienced advisor.”
Dr Richard Harvey
Dean UEA London
Director of UEA Admissions
UEA
“Rosemary Stamp has an extensive knowledge of the HE sector and the breadth of issues that challenge it. She has a clear and focused approach to the application of marketing principles to help address these challenges. Rosemary’s practical pragmatic and overridingly sensible approach works well in all cultures.”
Martin Holmes
Marketing Director
The University of Leeds
“Rosemary Stamp conducted a marketing effectiveness review for Aston. Her in-depth knowledge of the HE sector coupled with the ability to rapidly understand the University’s culture and challenges, led to an incredibly useful and insightful review of our marketing organisation, activity and expenditure. The review represented excellent value for money, at both strategic and operational levels, with many specific practical recommendations as well as benchmarking us against sector best practice. The clarity, credibility and authority of Rosemary’s work have ensured that it will be our blueprint for the future. Her reputation in this field is second to none, and rightly so.”
Stewart Comfort
Director of Marketing
Aston University
“Throughout our project Rosemary Stamp and her team took great care to understand our needs, the complexities of our work and provided us with detailed, comprehensive, feasible and actionable recommendations. In addition, they made sure that we pursued their recommendations and turned the report into a set of actions that will make a real difference to the whole organisation. Professional, experienced and with an ability to make an important project fun.”
Robert Haymon-Collins
Head of Communications & Marketing
JISC
“I value Rosemary Stamp’s understanding of the strategic issues of brand and marketing greatly. She provides much needed insight into the real challenges facing a wide range of higher education institutions in Europe.”
Merja Lankinen
Communications Director
Centre for International Mobility, Helsinki, Finland
“I have found Rosemary Stamp to be inspiring and her knowledge of marketing in higher education to be extensive: each year I have learned more from her that I could implement in the workplace. Rosemary is at the forefront of thinking in brand and marketing in higher education.”
Edith Caulfield
Marketing and External Relations
Queen’s University Management School
Queen’s University Belfast
“Rosemary Stamp and her team have an intimate understanding of the Higher Education sector and of the issues facing individual institutions. This is the result of dedicated focus over many years and it delivers a high level of strategic input coupled with a very detailed appreciation of the organisational and operational issues facing practitioners within the sector. I have benefited enormously from my association with Rosemary in my various roles in HE, as she provides both a critical voice for marketing and strategy professionals within HE and a vital support resource at times of need.”
Tim Longden
Director of Marketing and Communications
City University London
“Rosemary Stamp delivered a seminar for my senior team designed to consider how to create and sustain leadership capacity, effective upward communication and the essential assets of a high performing team. Through experience gained in working with a wide range of senior teams across the education sector, Rosemary was able to deploy her impressive higher education knowledge and understanding so that we gained maximum benefit from the event. Rosemary’s open, flexible and collaborative approach was really appreciated. She invested the time to meet with each team member prior to the seminar to set learning objectives and gain an insight into expectations for the event. She very skilfully guided us through a blend of theoretical material and practice-based exercises, all very well researched and presented. We came away from the seminar with a set of tangible outcomes that we are currently implementing. She was very responsive and easy to work with during the design phase of the seminar and the delivery more than met the aims and objectives we jointly agreed.”
June Hughes
Registrar
The University of Derby
“In the current climate, Brunel needed to look at the effectiveness of its marketing structures, strategy and spend. We chose Rosemary Stamp to undertake a review because of her unparalleled sector knowledge and experience. Rosemary’s ability to get to grips quickly with our organisation’s culture, plus the way she gained the trust of a wide spectrum of staff across the whole institution, ensured the review was inclusive, constructive and relevant.”
Andrew Kershaw
Director of External Affairs
Brunel University
“Rosemary Stamp has an outstanding reputation as an expert in marketing and branding – from my experience of using her professional support, this view is fully justified. Professional, knowledgeable and a superb communicator, Rosemary has a highly strategic view of marketing that focuses on outcomes and delivery. I have found this expertise invaluable and extremely cost effective.”
Stephen Lawrence
Chief Executive
Chawton House Library: Home to early English women’s writing
“Rosemary Stamp completed a crucial and very effective assignment for the Visual Learning Lab. She has a very collaborative way of working that helped enormously in making some critical strategic decisions. She is easy to work with and extremely professional in her approach. We have benefited greatly from her inputs, and her deep knowledge of the HE sector was a highly significant factor in the success of this assignment. We can now look back and see the impact her intervention had on our strategic planning for a critical phase of our work.”
Professor Roger Murphy
Director: Visual Learning Lab Centre for Excellence in Teaching and Learning
The University of Nottingham
“Rosemary Stamp’s insight into our issues, our markets and challenges was outstanding. The time and skill Rosemary and her colleagues put into understanding the specifics of our brief resulted in realistic recommendations and action plans that we knew would really make a difference. From start to finish, our assignment was managed with the utmost professionalism.”
Ian Smith
Resources Director
Derwent Living Housing Association
“I have commissioned Rosemary on many strategic projects in recent years. In the arena of branding this has included advising on the initial brand development project; guidance on a perceptions study; analysis of a wide range of market research results; extraction of key findings, internal study of employees’ perceptions and advising on implementation and communication. Rosemary’s strategic advice, her broad understanding of the sector and her ability to provide succinct, often hard-hitting reports are valued by the University’s Executive and consequently she has consulted on a wide range of strategic projects. We use Rosemary’s expertise because it brings a unique blend of professional attitude, understanding of the sector at the highest level and delivers well grounded, objective advice and guidance in what are often very difficult development issues.”
Jennie Horner
Head of International Marketing
Sheffield Hallam University
“The University of Sheffield was in the process of reviewing and renewing its brand, reputation and visual identity and incorporated in this was revisiting the positioning statements. What we needed was an efficient and effective way of working with our current vision, mission and values and updating them to reflect their importance in communicating the brand values of The University.
Rosemary Stamp provided us with a clear and straightforward methodology to facilitate our thinking. This enabled us to get results quickly and we are now working with the output of the day to finalise our positioning statements.”
Jane Chafer
Director of Marketing & Communications
The University of Plymouth
(Formerly Director of Marketing and Communications at the University of Sheffield)
“Rosemary Stamp has facilitated our annual support staff skills development for several years: she is excellent at motivating staff, stimulating discussion and getting the best out of people in the skills development environment. Those attending the tailored seminars work in a range of roles in a diverse Directorate. Rosemary’s skill has been bringing this group together, getting them to think outside their own areas of work and, in doing so, contributing to creative ideas to help the Directorate continue to move forward. This is achieved thanks to Rosemary’s careful planning, plus her flexibility in responding to group dynamics on the day.”
Wilma Fee
Director of Academic and Student Affairs
Queen’s University Belfast
“Rosemary Stamp presented a series of marketing skills development seminars for us aimed at helping student money advisers to more effectively engage students with financial issues. She took the time to speak to us and several money advisers to gain a real understanding of the problems and challenges we sought to address in the skills development. In the seminars, Rosemary showed great skill in communicating marketing concepts in an approachable and relevant way. She also supported the advisers in the identification of practical ways to implement good marketing into their everyday work, helping to ensure that the training led to improved practice on the ground. Feedback from the Student Money Advisers on the day was overwhelmingly positive and we are still receiving enquiries about future training events with Rosemary.”
Rebecca Harrison
Senior Policy Associate
Money Advice Service
“Rosemary Stamp has worked with St Mary’s on several projects. Her knowledge of the sector is unrivalled and we have found her to be insightful, supportive and diplomatic. I look forward to working with her and her Stamp Consulting colleagues again in the future: Rosemary would certainly be my first choice!”
Ruth Mellor
Marketing Manager
St Mary’s University College
“The AUA very much values the long-standing relationship we have had with Rosemary Stamp, and I found her support extremely valuable during my two years as Chair. Rosemary Stamp has a deep understanding of higher education institutional structures, cultures and practices, and of best practice both within the sector and elsewhere. This informs the advice she provides and ensures that it is relevant and practical. I have appreciated her willingness to share her insights with AUA members. Her specialist conference seminars are always in great demand and often lead to valuable initiatives once colleagues return to their institutions.”
Bruce Nelson
The University of Edinburgh
“Rosemary Stamp led an excellent tailored away day for our front-line enquiries team in the run up to a challenging annual recruitment cycle. We approached her at short notice with a very specific set of requirements and she delivered a session that fitted the brief perfectly, that was completely relevant and showed a great understanding of our particular needs and our team dynamic. Her insight into upcoming changes in the HE sector and the potential impact on our market was invaluable. We learned a great deal from the one-day seminar and it has helped us to overhaul our communications strategy and has certainly added value to our team.”
Sarah Marklew
Admissions Manager: Information & Enquiries
London Metropolitan University
“We have engaged Rosemary Stamp to work with us over a number of years to focus on improving our communications, particularly working with our team leaders and managers, to focus on clear messages in times of change which, as we all know, is so vital. Rosemary has always been flexible in working to our agenda whilst also bringing her wealth of knowledge, experience, wisdom and good humour to benefit us and our staff in a myriad of ways. Everyone who engages with Rosemary has the utmost respect for her and she is a delight to work with – always the consummate professional with a great understanding of HE and the issues it faces, yet friendly and accommodating the same time.”
Tracy Bell-Reeves
Assistant HR Director (Development)
Canterbury Christ Church University
“Rosemary Stamp has provided the University of Glasgow with invaluable advice on branding and marketing. She and her colleagues worked with the University’s senior management team and helped us better understand the strategic marketing challenges facing Glasgow, as well as our unique opportunities, in an increasingly competitive international market.”
Susan Stewart
Director of Corporate Communications
The University of Glasgow
“We very much value Rosemary and the team’s in-depth knowledge of the Higher Education marketplace, their analytical skills, and their practical, effective action-oriented solutions. Their flexible approach and their ability to empathise with the culture of the organisation is second to none.”
Professor Caroline Gipps
Vice-Chancellor
The University of Wolverhampton
“Rosemary Stamp and her colleagues have brought a clear focus in the work they have done for Aberystwyth University. They contributed perceptive analysis to our review of the university brand, its values and its management. We have greatly appreciated their approachability, knowledge and professionalism. They established clear objectives and involved a wide range of stakeholders in the preparation of their reports. The quality of the work has been outstanding and the whole package real value for money. Rosemary has been a pleasure to do business with and we look forward to working with her and the team going forward.”
Professor Noel Lloyd
Vice-Chancellor
Aberystwyth University